
CUSTOMER SERVICE

Become A Brand Ambassador
Want to be a Brand Ambassador for "Jacket Junkie"?
Please fill out the form below and we will get back to you. Thank you for taking the next step, into the world where fashion meets art:
FAQ
01
What makes Jacket Junkie unique?
Jacket Junkie specializes in hand-painted designs and unique fabrics, blending art and fashion into one-of-a-kind jackets and hoodies. Each piece is crafted with high-quality materials and designed for individuals who love bold, statement-making fashion.
03
How do I care for my hand-painted jacket or hoodie?
To preserve the artwork, we recommend hand-washing or dry cleaning only. If machine washing is necessary, use cold water on a gentle cycle and air dry. Avoid direct ironing or harsh chemicals on painted areas.
05
What sizes do you offer?
Our jackets and hoodies are available in a wide range of sizes. Each product may vary
07
Do you accept returns or exchanges?
Because many of our pieces are one-of-a-kind, we only accept returns for defective items. Exchanges may be available for unworn, non-custom pieces within 14 days of delivery. Please check our Return Policy for full details.
02
Are all designs hand-painted?
Many of our pieces feature hand-painted artwork, while others incorporate unique textiles and artistic elements. Each design is carefully crafted to ensure exclusivity and high-quality craftsmanship.
04
Do you offer custom designs?
Yes! We love collaborating on custom pieces to bring your vision to life. If you’re interested in a one-of-a-kind design, contact us at jacketjunkie319@gmail.com or through our social media.
06
How long does shipping take?
Shipping times vary depending on location. Typically:
Domestic orders: 5-7 business days
International orders: 10-14 business days
Custom pieces may take longer due to the hand-painting process. You’ll receive tracking information once your order ships.
08
How can I become a Jacket Junkie brand ambassador?
We’re always looking for creative individuals who love our brand! If you’re passionate about fashion, streetwear, and wearable art, apply to be a brand ambassador by reaching out to us at jacketjunkie319@gmail.com or via TikTok, or Facebook DMs.
Got more questions? Contact us at jacketjunkie319@gmail.com or follow us on social media for the latest updates!
